11000
+SCM Business Associates
7000
+Mobility Business associates
55000
+Passenger Vehicles
Igniting Success with our
Business Associates
Operating on an ‘asset-light’ business model, we consider fleet owners, fleet aggregators, drivers-cum-owners, warehouse owners and workforce providers for warehousing and in-plant logistics services, as our key Business Associates (BAs). They are an integral part of our supply chain, as the primary support function, and we provide them with a supporting arm to address their expectations.
Our Business Associate life cycle management process addresses concerns and expectations of our BAs’. A dedicated BA Support function is a unique concept, which many of them admit to not having experienced in other companies before.
Digital Empowerment through One Touch Portal:
One touch portal is our digital platform for our BAs’, where their digital journey starts from the onboarding process. With the Bill Hub module, they can now upload the bills and check the status online. RFP through online mode has made the process faster and more transparent. Our vendors who are Android mobile users can download the app from the Google Play Store. The app can handle everything – from onboarding to SAP code generation, bill submissions, payment status, among others.
Our Partnerships
Supply Chain
Mobility
Supply Chain
Supply chain BAs’ are generally fleet operators/owners across the country. We continuously address issues related to drivers’ training, safety and availability of basic infrastructure for well-rounded hygiene and wellbeing.
Mobility
Business associates here are essentially aggregators, fleet owners and driver-cum-owners. Vehicles for this business are sourced from our Business Associates, Aggregators and Fleet Owners. The aggregators also provide services through DCOs (self-employed entrepreneurs) by either providing seed capital to finance the vehicles or providing working capital to run the vehicles.
Other Business Associate Engagements
BA Development Programme
Coffee with MD
Chai Pe Charcha
BA Helpdesk
BA Employee Training
Aadhya - BA
Pratibimb
Bandhan
UNNATI
BA Development Programme
New business opportunities, R&R, billing efficiency, safety training for drivers, CFT responsibilities, performance review with users, sustainability survey and initiatives taken on by our BA’s at personal level.
Coffee with MD
Our CEO & MD meets the best performing Business Associates of the cluster to discuss current business scenarios and exchange ideas.
Chai Pe Charcha
Chai Pe Charcha is a Meet & Greet Open Forum at local level to recognise their efforts.
BA Helpdesk
A platform where BAs login with their issues regarding commercial, operational, among others. Reach us at basupport@mahindra.com.
BA Employee Training
Online training conducted on grooming, email and phone etiquette, team management, among others.
Aadhya - BA Spouse and
Employee Development Program
This is a women-only training programme that endeavours to promote diversity and women empowerment.
Pratibimb
PRATIBIMB is an initiative that is concerned mainly with the reflection of CSI score.
Bandhan
As a facilitator, BA-LCM arranges a joint meeting with Business Associates, and the respective Commercial, and Ops teams, to address any unresolved points.
UNNATI
UNNATI is a capability development initiative for our mobility Business Associates. Through UNNATI, the team delivers training in operations, finance, and partnership ecosystem to our business associates to improve their knowledge and expertise.
Stories of Igniting Success
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